Welcome to HeadteacherChat. A Professional Network for School Leaders. 👋

Terms & Conditions


Last updated June 16, 2022


The information provided by Headteacherchat LTD ('we', 'us', or 'our') on https://headteachers.org (the 'Site') is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.


The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

Terms and Conditions
HeadteacherChat™ Ltd has a registered trademark: Registration Number: UK00003655110

HeadteacherChat Ltd is a company registered in England and Wales with company number 14015248 and its registered office is located at 29 Constable Road, Norwich, NR4 6RW.

The Agreement
By using our website, you are agreeing to these terms and conditions so that we can deliver the service you require where it is available from our online Edu-Network. If you do not agree to these terms of use, please refrain from using our website.

The Service
HeadteacherChat Ltd provides access to Blogs, Resources, Information, and an Edu-Network which school and academy leaders are able to access. HeadteacherChat Ltd may also provide links to events and webinars, and these will have separate terms and conditions. We endeavour to provide you with information about suppliers of services to schools. We acquire suppliers but do not offer advice or make recommendations. HeadteacherChat Ltd is not responsible for any products or services provided or supplied by the companies listed on our site.
HeadteacherChat Ltd
HeadteacherChat Ltd Address: 29 Constable Road, Eaton Rise, Norwich, Norfolk, NR4 6RW United Kingdom 
For Schools and Academies
(anyone who works for a school such as a teacher, leader or governor): 
We are proud of the service that we provide for those who work in schools and academies. Our aims are to support school staff as much as possible by providing information, resources, training and more.
Where possible, we endeavour to help others by signposting you to people who could help. However, HeadteacherChat Ltd does not take any responsibility for any advice or support given as a result.

Resources for education staff:
Downloadable resources:
HeadteacherChat Ltd provides schools with access to information and resources which can be downloaded from our website and communication platforms such as social media. Each resource can be used in your establishment but is not for resale. If you have purchased a downloadable PDF resource, we are unable to offer a refund for you due to the nature of the product, and the fact that you can’t return it.

Published hardback resources
HeadteacherChat Ltd also provides customers with physical items, such as notebooks and planners,  which can be purchased from our website. These can be used by your establishment but are not for resale. If you are not happy with the product that you have purchased from us, we will provide you with a refund, if it is within 14 days.
Please contact Lucy@headteachers.org if you need help. 

Blogs, newsletters, quotes and information documents are shared on our website, and on social media, CPD sessions and other avenues, purely for information purposes and to help school leaders. They are not to be copied, re-sold, or shared with others. HeadteacherChat Ltd is not responsible for keeping up to date with information from the DFE, Government, Ofsted, Public Health England and other important public bodies.
HeadteacherChat Ltd ask Schools/Academies to take responsibility for keeping up to date with that information themselves and edit the resources accordingly.

Access to the Edu-Network
We provide schools with information about products and services from external companies known as the HeadteacherChat Edu-Network. The Edu-Network has been created to offer schools and academies wit information about products and services.HeadteacherChat Ltd is not liable or responsible for any of the services or products that you receive from the companies that you have contacted as a result of information we have provided, either on social media, webinars, Twitter Spaces, podcasts,  the website, or any other methods of sharing information.
We do not take responsibility for the information on our website provided by our companies and suppliers, nor do we take responsibility for the information provided by our companies and suppliers for any social media campaigns or live sessions such as Twitter Spaces, and webinars, or any other method of communication.  It is important that you read the terms and conditions on the third-party websites, to check that you understand and agree with them.
HeadteacherChat Ltd is not responsible for any services provided by the companies advertised on this website. The Edu-Network on the HeadteacherChat Ltd website is a marketing information tool and should be used as such.

We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date as much as is reasonably possible. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the website at any time. Unsolicited emails and phone calls if you click through to a third-party website from our website, we cannot guarantee you will not be contacted by these parties. We recommend that you read their Terms & Conditions regarding your right to opt-in or out of receiving further contact from them.

Third-Party Websites
Our website contains links to third-party websites and content. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.   

Businesses: Your Responsibilities
(please also refer to the T&Cs for schools).

By selecting a price plan, you are agreeing to these terms and conditions. The Edu-Network has been created to help you inform schools about your products and services.  We will provide you with multiple platforms on which to advertise your products and or services. You are responsible for providing information honestly, completely and to the best of your knowledge. We expect you to provide a professional and excellent service to schools in a timely manner.  We reserve the right to remove your company if we feel that you are demonstrating any unprofessional or illegal behaviour. Once you are a member of our Edu-Network, we expect you to conduct your services to schools in a professional, and considerate way, following all safeguarding policies as and where appropriate and alongside all other important statutory tasks such as by following the GDPR principles. It is your responsibility to inform us if your company details and contact details change so that we can update our website accordingly. There will be a £25 administration fee to cover the costs of making any changes once you have registered.

We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date as much as is reasonably possible. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the website at any time. We pride ourselves in our service to you. We will contact you to ensure that you are still happy with the service we provide, to check your details, or to invite you to take part in any events and social media campaigns etc. HeadteacherChat Ltd cannot guarantee where your business will be placed on our database.

By purchasing one of our plans, you are agreeing to have your company's details on our website for a selected period of time. Once you have agreed to our terms and conditions, and you have read and approved of the information we have gathered to register your company, we will upload your Company details to the site as per your plan. In social media campaigns by purchasing a social media bundle, you are agreeing to HeadteacherChat Ltd using your company information (including your branding assets) on our Social Media Platforms, such as (but not limited to) Twitter, Instagram and Facebook. When your company joins the site, we will welcome you by placing a welcome message across all our social media platforms. If you do not wish us to do this, please email us at admin@headteacherchat.com  Any further campaigns will be subject to the plan you have purchased and you could use these posts to showcase a product or a service. When you have signed up for the pricing plan you have chosen, we will contact you and ask you what you would like us to post on social media and when. If we do not hear from you, we will not be able to post on your behalf. Instead, we will ‘bank’ your social media post for when you are ready.

HeadteacherChat Ltd is not liable for information shared on Social Media or any other communication platform about your company. It is your responsibility to let us know if your company details change or any other information changes. 

Product Reviews:
Once you are a member, you can either purchase a Product Review separately or as part of your membership. A product review involves us asking you questions about your product or service, via an online call which will also include a product demonstration. Once we have received that information, and other information as appropriate, we will write a review of your product or service. You are then invited to check that you are happy with the review before we publish it. Once we have your go-ahead to publish your review, we will then upload it to our website and share it across all of our methods of communication. We will not publish your review until we have your permission to do so. Once your review has been published, you may also share this across all of your communication methods and social media platforms as appropriate.

If you would like a product review, this can be purchased separately if you wish. Please contact admin@headteacherchat.com for a quote and more information.

Live events such as Twitter Spaces, Conferences etc
HeadteacherChat Ltd may invite you (or you may request) to take part in a Twitter Spaces, Podcast, Webinar, conference or similar event.
We endeavour to gain as much information about what you plan to discuss prior to the event in order to ensure that it is of a high standard for our customers. HeadteacherChat Ltd is not responsible for any information shared during these events which are later deemed to be unsuitable.
Due to the fact that we work closely with schools, we expect our Network members to act in a professional manner, and to respect the normal boundaries set within school policies, particularly with regard to safeguarding, DBS checks, GDPR and other important documents.

Recorded marketing material
As part of a series of events such as Twitter Spaces, webinars etc, we gain some recorded material such as quotes, videos, images etc and in partnership with our Network customers. We may ask you if we can use the information for our own marketing purposes. Likewise, please ask if you would like to use similar material produced by HeadteacherChat Ltd for your marketing purposes. 

The use of our Logo
Once you are a member of our Edu-Network, we will send you a copy of our logo for you to use on your social media platforms, email signatures, websites etc.
The HeadteacherChat logo remains the property of HeadteacherChat Ltd, and can only be used with our permission to do so. 

Termination and Cancellation
HeadteacherChat Ltd’s Edu-Network is subject to the following contracts, depending on the plan you have chosen. Once your plan comes to an end, your plan will automatically renew if you do not cancel it. Please get in touch if you have any questions. admin@headteacherchat.com. If you change your mind and no longer wish to have your company's details advertised on our site, we will be happy to send you a refund if you notify us within 14 days. If you wish to remove your company's details from the website after the 14-day introductory period, we will be happy to remove your details from the site, but we will not be able to offer you a refund.

Our liability  
We are not responsible to you for:
- any losses you suffer to the extent that they have been caused by errors in prices supplied by the Supplier/Company
- or any losses you suffer because you cannot use our Company Website at any time;
- or any losses you suffer through connecting to any linked third-party websites or any statements, information, content, products or services that are published on, or may be accessible from, any linked third-party website and we do not guarantee that they are free from viruses or anything else that could be infectious or destructive;
- or if our website is unavailable at any time or for any period;
- or any errors or omissions in our website;
- or any losses you may suffer by relying on any commentary or postings on our website;
- or any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it;
- or the privacy policies and practices of other linked third-party websites, even if you access them using links from our website;
- or any unauthorised access or loss of personal information that is beyond our control.

Accessing our website
Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms and that they comply with them.

We pride ourselves on having very high standards and hope that complaints will be a rarity, In the event, you do have a complaint please email the complaint to: admin@headteacherchat.com
We will endeavour to acknowledge receipt of your complaint within 7 days of your complaint being received. Please provide contact details and full details of your complaint so we can investigate thoroughly. Other important information intended to use this website is intended for use of UK residents only and due to this, applications from non-UK residents ill, unless otherwise stated, not be accepted. These terms and conditions shall be governed by and interpreted in accordance with the Laws of England and Wales.

Links to other websites  
We provide links to third-party websites as part of our service. We accept no liability for any statements, information, content, products or services that are published on, or may be accessible from, these third-party websites. We can also give no guarantee they are free from viruses or anything else that could be infectious or destructive.

Website, Blog, Shop and Resources content
We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date as much as is reasonably possible. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the website at any time. HeadteacherChat Ltd does not take responsibility for providing the most up-to-date information from the DFE, OFSTED, the Government or Public Health England. Please ensure that you check this information yourself from the relevant websites.

Intellectual property
We are the owner or the licensee of all intellectual property rights on our website and in the material published on it. This includes, but is not limited to, all trademarks, logos, business names, trading names, design rights, database rights, copyright and any other intellectual property rights on our website. The website is protected by copyright laws.

Viruses, hacking and other offences
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our Website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our website.

Our Privacy Policy:  
At HeadteacherChat Ltd we are committed to ensuring that your privacy and data are protected. Please check this page regularly to keep up to date with any policy changes. Information we may collect: We may collect and process the following information about you: Information you provide to us you may provide us with information in several ways, including by filling in forms on our websites or by corresponding with us by phone, email and on social media. This includes information you provide when you register to join our community, enquire about our services or sign up for & attend our events. The personal information that you provide may include your name, address, email address, phone number and other specific information that may be required for a service or event you attend. How you use the website, any information you post or send to us.

Information we collect about you
When you use our website, we automatically collect anonymous information about your visit and how you use our services. We may collect information about you that we have received from publicly available sources.

Our website uses cookies to individualise you from other users on this website. A small file may be downloaded that may obtain information about you, your computer and your use of our site. There are no personally identifiable details in the cookies we store on our website. The cookie is marked as a 'session' type, which will expire (be deleted automatically) when the browser is closed or cleaned by the browser after a set period of non-use.By agreeing to the banner present on the website, you confirm that you are happy for cookies to be used.

We employ security measures to prevent: unauthorised access to your data, unlawful processing, accidental loss, destruction or damage. Your personal data is stored either on our secure server or our secure manual record-keeping system.

Your Rights
Under GDPR, you have the following rights in relation to the data we may hold:
You have the right to be informed about the collection and use of your data which is outlined in the policy. You have the right to access the personal data that we hold on you. You have the right to rectification of the personal data we hold on you, or to complete any information that is incomplete. You have the right to have your personal data erased. You have the right to restrict the processing of your personal data to limit how we use your data under certain circumstances. You have the right to data portability allowing you to obtain and reuse your personal data across different services. You have the right to object to us processing your personal data in certain circumstances. You have the right for us to not make solely automated decisions, including profiling, that has a significant impact on you.  You can exercise any of your rights above by making a Subject Access Request, please put this in writing to admin@headteacherchat.com. We will respond to your request in line with data protection law.

Data protection
This policy has been developed because we want you to feel confident about the privacy and security of your personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law. Our security procedures mean that we may ask for proof of your identity before we will disclose information about you, or to you, be this on our website via email or over the telephone.In order to provide our service to you we need to collect and process personal information about you and your company so that we can advertise your service on our website. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested, subject to certain exceptions as described below.We comply with data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Under the terms of the Data Protection Act 2018, you have a number of rights. If you require a copy of the information we have concerning you, please write to the Data Protection Officer via admin@headteacherchat.com and be aware that there will be an administration fee of £25. We are entitled to charge you this fee to cover our administrative costs. We reserve the right to amend or modify this privacy statement at any time and in response to changes in applicable data protection and privacy legislation.

How we use your personal data
Your personal information is used for the purpose of contacting you in order to advertise your company on our website.After registering as a business on the Database of Educational Businesses, you agree that you will receive an email from us. This email will confirm you have used our website and that we will contact you to gather further information. We will also send you a reminder when your renewal is due after 12 months of registering. You cannot opt out of receiving these emails.Except as set out in this Privacy Statement, we will not disclose any of your information to other parties without your permission unless we are legally required to do so by, for example, a court order or for the purposes of prevention of fraud or other crime. By submitting information into our website, you consent to the processing of this data about you by us and the product providers.

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunication systems and websites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller.

We will endeavour to treat all your personal information as private and confidential. Other than under the terms of this Privacy Statement we will not disclose any of your information to anyone. We would like to bring your attention though to our obligations to disclose information in the following four exceptional cases permitted by law. These are where we are legally compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.

Our use of Cookies
When you take your journey through our website, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. This is a common method used by almost every website you visit, and many websites will not function at all without these helpful files. Cookies are basically small text files placed on your computer.
If you choose to, you can set your web browser to reject cookies from our service, although you may not be able to experience the full service we provide if cookies are disabled. You can see more information about the cookies that may get placed while using our website in our Cookie Policy

These terms of trading are subject to English law and to the exclusive jurisdiction of the English courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy and security statement.